FAQ
1. Q: how long does an unpaid order take to cancel?
A: the background of the platform can be set uniformly. Click operation settings.
2. Q: how long does it take for an order with unconfirmed receipt to automatically confirm receipt?
A: the background of the platform can be set uniformly. Click operation settings.
3. Q: when will the money reach the balance when the merchant sells goods?
A: the balance from the account received in real time to the account number of the merchant. But it can not be withdrawn. Withdrawal date limit platform can be set. Click merchant withdrawal settings
4. Q: How did merchants mention their bank cards or WeChat Alipay before?
Answer: businesses in the payment center can apply for cash to the platform, there is platform audit, the platform manually transfers money from platform public to merchant bank card or WeChat Alipay.
5. Q: the two-dimensional code of the promotion center is not displayed and the poster generated by the product details page has no content?
A: check three places, (1) All platform logos in site settings need to be uploaded. Click site settings. (2)The operation settings need to upload platform promotion posters and commodity promotion posters. Click operation settings. (3)User avatars need to be uploaded in the personal center.
